Privacy Policy
Last Updated: June 8, 2026
At Cargo Flit, we are committed to protecting your privacy and ensuring a secure experience for all our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.
1. Information We Collect
To provide our on-demand logistics services, we collect several types of information:
- Account Information: Name, email address, phone number, and profile picture.
- Location Data: We collect precise location data from your mobile device to facilitate pickup, tracking, and delivery. For drivers, we collect location data when the app is running in the foreground or background during active trips.
- Transaction Information: Details of your bookings, including pickup/drop-off addresses, cargo descriptions, and price offers.
- Communication: In-app chat messages between users and drivers, and records of support inquiries.
2. How We Use Your Information
We use the collected data for various purposes, including:
- Matching customers with nearby drivers based on location and vehicle type.
- Providing real-time tracking of cargo during transit.
- Facilitating communication regarding bookings and deliveries.
- Processing payments and managing settlement between parties.
- Improving our platform, safety features, and customer support.
3. Data Sharing and Disclosure
We do not sell your personal data. We share information only in the following circumstances:
- With Drivers/Customers: During an active booking, your name, phone number, and location are shared with the other party to facilitate the service.
- Service Providers: We share data with third-party vendors who perform services on our behalf (e.g., payment processing, cloud hosting).
- Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
4. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights
You have the right to access, correct, or delete your personal information. You can manage your profile details directly within the app or contact our support team for assistance.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
support@cargoflit.com